Shipping Policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Potential delays are a possibility due to high volume orders or postal service issues that are beyond the control of Frazeshop
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Frazeshop has a continuous FREE shipping offer for all orders over $25. Any orders less than $25 will incur the price shown in the table below.
|
Shipping Option
|
Estimated Delivery Time
|
Price
|
| Economy | 6-11 business days | $4.99 USD |
Local Delivery
At this time, we do not offer local delivery.
International Shipping
We offer international shipping to the following countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom.
Frazeshop has a continuous $6.99 USD International shipping offer for all orders over $25. Any orders less than $25 will incur the price shown in the table below.
|
Shipping Option |
Estimated Delivery Time |
Price |
|
International Shipping |
6-15 business days |
$8.99 USD |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Frazeshop is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 12-15 days of receiving your shipping confirmation email, please contact us at frazecobusiness@yahoo.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
There are some limitations delivering to P.O. boxes. Frazeshop does not offer delivery to P.O. boxes at this time.
Refunds, Returns, and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
Here is the link to our full return policy.
In the event that your order arrives damaged in any way, please email us as soon as possible at frazecobusiness@yahoo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at frazecobusiness@yahoo.com OR frazeshop@outlook.com